Kashiba Finance — Terms & Conditions for Loan Services

1. Definitions

• Loan: Financial assistance granted subject to this Agreement.
• Device/Financed Asset: Any smartphone or electronic item financed by the Company.
• EMI: Equal Monthly Installment consisting of principal + interest + applicable charges.
• Due Date: EMI debit date as per repayment schedule.
• Default: Failure to pay EMI by the Due Date.

2. Eligibility Criteria

Borrower must:

• Be an Indian citizen, 18+ years old.
• Submit KYC documents: Aadhaar, PAN, Address Proof, Photo, Income Proof.
• Provide valid alternate contact numbers and references.
• Sign NACH/E-Mandate/Auto-Debit and Loan Agreement.

The Company may reject any application without assigning a reason.

3. Loan Sanction & Disbursement

Loan sanction is subject to document verification, credit score, risk assessment, and fraud checks. Disbursement may be made directly to the Borrower’s bank account or to the retailer/distributor in case of product financing. The Borrower authorizes Kashiba Finance to verify information with banks, employers, telecom operators and bureaus.

4. Interest, Charges & Taxes

Interest rate varies based on risk profile and loan type. Processing fee, documentation fee, insurance fee, and convenience fee may apply. GST and statutory taxes will be charged as per law. Charges will be disclosed before loan disbursement in the Key Fact Statement (KFS).

5. Repayment Policy

Borrower must ensure sufficient funds on EMI Due Dates. EMI shall be paid through auto-debit instructions like NACH/UPI E-mandate. Bounce/late EMI will incur penal interest, bounce charges and collection charges. Persistent delay may lead to credit bureau reporting and recovery action under applicable laws. Prepayment/foreclosure may involve charges as per Company Policy.

6. Device-Related Terms (Mobile Finance)

The financed mobile will remain hypothecated to Kashiba Finance until full repayment. The Borrower shall not sell, exchange, pawn, mortgage or misuse the device, remove SIM, factory reset, root, or disable any EMI lock application. The Company reserves the right to remotely lock the device in case of overdue/default and to pass customer details to authorized recovery agents. Device warranty/service is handled only by the manufacturer and not by the Company.

7. Default, Recovery & Legal Action

The Borrower will be considered in default if EMI remains unpaid for the period defined by the Company, if the Borrower absconds, provides fraudulent information, or if the device is found sold or SIM removed. Consequences of default may include personal visits by field collectors, device repossession, civil/criminal proceedings under applicable Indian laws (including Indian Contract Act, Negotiable Instruments Act, and IPC for fraud), reporting to credit bureaus, and borrower liability for recovery/legal expenses.

8. Borrower Responsibilities

• Maintain correct contact details and inform the Company of any changes.
• Co-operate with verification and collection teams.
• Not block communication from the Company.
• Inform employer/guarantor in case of job change.

9. Consent for Communication

The Borrower authorizes the Company to contact via phone, SMS, WhatsApp, email, social media and to contact references or family members if the Borrower is unreachable. The Company may use automated systems for reminders and updates.

10. Data Privacy & Authorization

The Borrower consents to verification of identity from KYC databases and to sharing of data with NBFC partners (if co-lending), payment partners, credit bureaus, and field verification agencies. Documents may be stored digitally as per the RBI framework on Digital Lending. Data will not be sold to unrelated third parties.

11. Termination & Agreement Continuity

The Company may suspend services if fraud is suspected, payment is dishonored more than three times, or Terms are breached. Termination does not release the Borrower from pending repayment obligations.

12. Grievance & Support

For concerns, contact:
Kashiba Finance

13. Governing Law & Jurisdiction

This Agreement is governed by Indian law. Disputes shall be subject to the courts located in (Your City/State — e.g., Indore, Madhya Pradesh).

14. Borrower Declaration

By applying for the loan and accepting disbursement, the Borrower confirms that all information provided is true and correct, they understand charges, penalties, and lock mechanisms, they voluntarily consent to these Terms & Conditions, and they understand that loan default impacts credit score and future loan eligibility.